Best international and UAE banks in Dubai in 2024

November 27, 2024

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Dubai is one of the most cosmopolitan and globally connected cities in the world, and its banking services reflect this dynamic. It hosts a combination of local and international banks in Dubai, offering a wide range of products and services for individuals and businesses. In this article, we will explore the best international banks in Dubai and local leaders for 2024.

Overview of Dubai’s Banking Sector

Dubai’s financial system is regulated by the Dubai Financial Services Authority (DFSA), which ensures that all institutions comply with strict international standards. Dubai is home to both local and international banks in UAE, making the city a hub for foreign banks and financial activities in the Middle East.

Services Offered by Banks in Dubai

Here's a brief overview of the banking services offered by Dubai's international and local banks:

Personal banking. This includes savings and current accounts, debit and credit cards, personal loans, and mortgages with flexible terms and conditions.
Business banking. Dubai's banks offer a range of services to businesses, including business accounts, loans, trade finance, and foreign exchange services.
Wealth management. High net worth individuals can take advantage of personalized wealth management services, including private banking, asset management, investment advisory services, and trust and estate planning.
Investment banking. Corporate customers can benefit from investment banking services such as corporate finance, mergers and acquisitions, capital markets, and equity and debt underwriting.
Trade finance. Dubai's banks provide a range of trade finance solutions, including letters of credit, export and import financing, and trade insurance, which help businesses manage the risks associated with international trade.
Digital banking. Dubai's banks are leading the way in digital banking, offering online and mobile banking services that make banking more convenient and accessible. Customers can enjoy real-time account tracking, online payments, and customized financial planning through mobile applications and online platforms.
Islamic banking: Dubai's banks offer sharia-compliant Islamic banking services, including Islamic finance products, sharia-compliant investment options, and Islamic banking services.

So, let us look at the top international and local UAE banks in more detail. The list is compiled based on the banks’ history, reputation, presence in the Middle East, and the provided services.

Best International Banks in Dubai

Dubai hosts some of the most respected global institutions, including Deutsche Bank, Habib Bank, and Standard Chartered Bank. These international banks in Dubai ensure robust banking solutions for both personal and corporate needs.

HSBC Middle East

HSBC Middle East is an international bank in Dubai, part of the global HSBC banking group, one of the largest financial institutions in the world. The bank operates in more than 60 countries and is recognized as one of the most respected financial organizations.

Key Benefits of HSBC Middle East for Different Client Groups

Individuals:
- A wide range of personal banking services, including savings and current accounts, credit and debit cards, and mortgage loans.
- Convenient access to a global network of ATMs and branches, which is especially important for expats and travelers.
- High-quality customer service and modern digital banking solutions.
Business Clients:
- Comprehensive services for businesses, including business accounts, loans, trade finance, and cash management.
- Specialization in international trade thanks to its extensive network and many years of experience.
High Net Worth Clients:
- Personalized Private Banking services, including asset management, investment advisory, and estate planning.
- Exclusive products and solutions for wealth management.

Detailed Description of HSBC Middle East

HSBC Middle East is one of the oldest international banks in Dubai, operating in the city for over 50 years. The bank offers a full range of financial services, including:

Personal and corporate banking.
Wealth management for high-net-worth individuals.
Investment banking services, including corporate finance and asset management.
Digital solutions for convenient access to banking services.

HSBC Middle East is headquartered in Dubai, with branches in key UAE cities, including Abu Dhabi and Sharjah.

History of HSBC Middle East

HSBC was established in 1865 and began its operations in Dubai more than 50 years ago, becoming one of the first international banks in the region. Today, HSBC Middle East continues to be a leader in the financial sector, providing services to both individuals and businesses.

Contact Information for HSBC Middle East

Head Office Address:
HSBC Bank Middle East Limited, P.O. Box 66, Dubai, UAE.
Key Branches in Dubai:
- Dubai Mall
- Deira
- Jumeirah
Phone:
+971 4 228 8007
Official Website:
www.hsbc.ae

The bank offers convenient online access to its services through its official website and mobile app.

Citibank N.A.

Citibank N.A. is an international bank and part of Citigroup, one of the largest financial corporations in the world. The bank operates in over 160 countries, providing a wide range of financial services.

Key Benefits of Citibank N.A. for Different Client Groups

Individuals:
- A wide range of services, including savings and current accounts, debit and credit cards, and mortgage loans.
- The benefits of Citibank’s global network, offering access to branches and ATMs worldwide.
- Exceptional customer service and modern digital banking solutions.
Business Clients:
- Comprehensive solutions for companies, including business accounts, loans, trade finance, and currency management.
- A global network and expertise providing support for international trade.
- Tailored solutions for corporate clients, such as liquidity management and supply chain financing.
High Net Worth Clients:
- Personalized Private Banking services, including asset management, investment advisory, and estate planning.
- Wealth Management services designed for building and preserving capital.

Detailed Description of Citibank N.A.

Citibank N.A. is one of the largest and most respected banks globally, providing financial services in more than 160 countries. In Dubai, Citibank offers a full range of services, including personal and corporate banking, wealth management, and investment banking.

The bank's features include a global branch network, high-quality customer service, and advanced digital solutions. In Dubai, Citibank provides convenient access to its services through branches and offices located in key business and residential areas.

History of Citibank N.A.

Citibank was founded in 1812 as the City Bank of New York. Over more than 200 years, the bank has evolved from a local institution into a global leader in the banking industry. In Dubai, Citibank has been operating for several decades, offering services to both individuals and corporate clients.

Contact Information for Citibank N.A.

Address of Main Branch in Dubai:
Dubai International Financial Centre (DIFC), Dubai, UAE.
Additional Branches in Dubai:
- Dubai Mall
- Jumeirah
- Sheikh Zayed Road
Phone:
+971 4 311 4000
Official Website:
www.citigroup.com

Citibank actively implements digital technologies, providing customers with convenient access to services through its mobile app and online banking.

Standard Chartered Bank

Standard Chartered Bank is an international bank headquartered in the United Kingdom. It operates in more than 60 countries, including the UAE, where it has been present since 1958, making it one of the oldest international banks in the country.

Key Benefits of Standard Chartered Bank for Different Client Groups

Individuals:
- A wide range of services, including savings and current accounts, credit and debit cards, and mortgage loans.
- Modern digital solutions recognized by the "Best Consumer Digital Bank in the UAE" award in 2020 by Global Finance Magazine.
- Access to a global network of ATMs and branches, as well as innovative digital platforms.
Business Clients:
- Comprehensive business services, including loans, trade finance, and cash management.
- Support for international trade due to its presence in key global financial centers.
- Tailored solutions for corporate clients, such as liquidity management and supply chain financing.
High Net Worth Clients:
- Personalized Private Banking services, including asset management, investment advisory, and estate planning.
- Access to exclusive investment products and solutions for preserving and growing wealth.

Detailed Description of Standard Chartered Bank

Standard Chartered Bank is one of the leading international banks, providing financial services in over 60 countries, including key markets in Asia, Africa, and the Middle East, where it generates about 90% of its revenue. The bank has been operating in the UAE since 1958, with several branches and specialized offices in Dubai.

The bank is renowned for its focus on digital technology, sustainability, and community support. In 2020, it was named the "Best Consumer Digital Bank in the UAE" for its innovative platforms.

History of Standard Chartered Bank

Standard Chartered Bank was established in 1969 through the merger of Standard Bank of British South Africa (founded in 1862) and Chartered Bank of India, Australia, and China (founded in 1853). In the UAE, it opened its first branch in 1958. Today, the bank serves both individuals and corporate clients, offering wealth management, digital, and investment services.

Contact Information for Standard Chartered Bank

Main Branch Address in Dubai:
Standard Chartered Bank
P.O. Box 999
Dubai, UAE
Key Branches in Dubai:
- Dubai Mall
- Jumeirah
- Dubai Silicon Oasis
Phone:
+971 4 508 3333
Official Website:
www.sc.com/ae

Standard Chartered Bank provides easy access to its services through more than 10 branches across the UAE, as well as through its innovative digital platforms, offering clients flexibility and simplicity in managing their finances.

Credit Suisse AG

Credit Suisse AG is an international bank headquartered in Switzerland. It offers a wide range of financial services worldwide, including personal and corporate banking.

Key Benefits of Credit Suisse AG for Different Client Groups

Individuals:
- Personalized wealth management solutions, including investment management, retirement planning, and estate planning.
- Access to global investment opportunities with expert support.
- Recognition for excellence in services: in 2020, the bank was named "Best Private Bank in the Middle East" by Global Finance Magazine.
Business Clients:
- Investment banking services, including advisory on mergers and acquisitions, deal structuring, and risk management.
- Tailored solutions for corporate financing and liquidity management.
Institutional Clients:
- Access to advanced market research and analytics.
- Customized asset and portfolio management strategies.
- Support in structuring complex financial solutions.

Detailed Description of Credit Suisse AG

Credit Suisse AG is one of the world’s leading banks, offering services in wealth management, investment banking, and private banking. In the Middle East, the bank has been operating for over two decades, providing clients with a broad range of solutions to preserve and grow their wealth. The bank focuses on personalized services such as investment management, retirement planning, and estate planning.

Credit Suisse AG actively operates in the UAE, with its office located in the Dubai International Financial Centre (DIFC), serving as a key hub for client services in the region.

History of Credit Suisse AG

The bank was founded in 1856 by Alfred Escher as Schweizerische Kreditanstalt (Swiss Credit Institution). Over the years, it evolved into a global financial organization offering a wide range of services. In 2023, Credit Suisse AG was acquired by UBS Group AG, further strengthening its position in the global banking industry. In the UAE, the bank has been serving clients for more than 20 years, focusing on individual and corporate financial needs.

Contact Information for Credit Suisse AG

Dubai Office Address:
Dubai International Financial Centre (DIFC), Dubai, UAE.
Phone:
+971 4 363 7900
Official Website:
www.credit-suisse.com

Credit Suisse AG continues to deliver high-quality financial services, prioritizing the needs of clients in investment and wealth management.

BNP Paribas Middle East

BNP Paribas Middle East is an international bank and part of the global BNP Paribas banking group, which operates in 72 countries. The bank has been present in the UAE for over 40 years, offering high-level financial services.

Key Benefits of BNP Paribas Middle East for Different Client Groups

Corporate Clients:
- Tailored banking solutions for multinational corporations and local companies.
- Comprehensive corporate banking services, including risk management and trade finance.
- Support for international trade and investment activities.
Financial Institutions:
- Advisory and solutions in capital markets, asset management, and investment banking.
- Assistance in developing innovative financial products.
Individuals:
- Private banking services through specialized divisions.
- Customized investment solutions and financial planning.
- Expert advice on wealth management.

Detailed Description of BNP Paribas Middle East

BNP Paribas Middle East is a trusted partner for corporate and institutional clients in the Middle East region. In Dubai, the bank provides a wide range of services, including corporate banking, trade finance, and investment banking. A particular focus is placed on developing customized solutions for multinational corporations, local companies, and financial institutions.

The bank has a strong reputation for flexibility, attention to detail, and a deep understanding of client needs. Its office in Dubai, located in the Dubai International Financial Centre (DIFC), serves as a central hub for client services in the region.

History of BNP Paribas Middle East

BNP Paribas started its operations in the UAE more than 40 years ago. Since establishing its office in the region, the bank has actively developed its corporate and institutional banking services. Today, BNP Paribas operates in 72 countries, enabling it to deliver global solutions and innovative products to clients worldwide. In the UAE, the bank focuses on supporting both international corporations and local companies, playing a crucial role in the growth of the local economy.

Contact Information for BNP Paribas Middle East

Dubai Office Address:
BNP Paribas Dubai Branch
Dubai International Financial Centre (DIFC)
The Gate Building, East Wing, Level 5
P.O. Box 7233
Dubai, United Arab Emirates
Phone:
+971 4 428 8700
Official Website:
mea.bnpparibas.com

BNP Paribas Middle East continues to strengthen its position in the region, providing clients with tailored financial solutions to help achieve their strategic goals.

Top 5 UAE Banks

While international banks have long been a prominent presence in the UAE, there are also several local UAE banks that are highly reputable and competitive. These local banks have been steadily growing in influence over the past few years, and they offer a range of services that are tailored to the unique needs of the UAE market. We have compiled a list of the top 5 UAE banks that can be considered a great choice for locals and expats.

Emirates National Bank of Dubai (ENBD)

Emirates National Bank of Dubai (ENBD) is a local bank with international presence. Founded in the UAE, the bank operates in more than 10 countries across 3 continents, offering a wide range of services.

Key Benefits of Emirates National Bank of Dubai (ENBD) for Different Client Groups

Individuals:
- A wide range of retail banking products, including savings and current accounts, credit and debit cards, and mortgage loans.
- Priority banking services and loyalty programs.
- Access to a network of over 200 branches and the largest ATM network in the UAE.
Business Clients:
- Comprehensive solutions for small and medium enterprises (SMEs), including loans, trade finance, and cash flow management.
- Specialized SME service centers.
- Corporate banking services and project financing.
High Net Worth Clients:
- Personalized Private Banking services, including investment management and estate planning.
- Customized wealth management solutions and exclusive investment products.
Institutional Clients:
- Services for financial institutions, including risk management, capital markets, and investment products.

Detailed Description of Emirates National Bank of Dubai (ENBD)

Emirates National Bank of Dubai (ENBD) is the largest and most reliable bank in the UAE, serving both private and corporate clients. The bank offers a full range of financial services, including retail, corporate, and investment banking, as well as Islamic banking products.

In the UAE, ENBD operates over 200 branches, with more than 60 located in Dubai. The bank also has numerous ATMs and cash deposit machines strategically placed across the city. Additionally, ENBD offers specialized offices for corporate banking, trade finance, and SME services.

Key locations for ENBD branches in Dubai include Deira, Bur Dubai, Dubai Marina, Downtown Dubai, and Jumeirah.

History of Emirates National Bank of Dubai (ENBD)

ENBD was established in 1963 as the National Bank of Dubai (NBD), becoming the first national bank in Dubai. In 2007, it merged with Emirates Bank International (EBI), forming Emirates NBD. Today, it is the largest bank in the UAE, with operations in more than 10 countries, including India, Egypt, Turkey, and the United Kingdom. ENBD serves individuals, businesses, and large corporations, while also supporting sustainable development initiatives.

Contact Information for Emirates National Bank of Dubai (ENBD)

Head Office Address:
Emirates NBD Bank PJSC
Baniyas Road, Deira
P.O. Box 777
Dubai, UAE
Phone:
+971 4 316 0000
Official Website:
www.emiratesnbd.com

ENBD provides access to its services through its website and mobile application, where customers can find information on the nearest branches, working hours, and available services.

First Abu Dhabi Bank (FAB)

First Abu Dhabi Bank (FAB) is the largest bank in the United Arab Emirates and one of the most prominent in the Middle East. FAB is an international bank with a global network spanning five continents, offering a wide range of financial services.

Key Benefits of First Abu Dhabi Bank (FAB) for Different Client Groups

Individuals:
- Innovative digital banking services, including online and mobile banking, providing convenient access to accounts and services.
- A variety of products such as savings and current accounts, credit cards, and mortgage loans.
- Loyalty programs and special offers for clients.
Business Clients:
- Comprehensive solutions for small and medium enterprises (SMEs), including business accounts, loans, and trade finance.
- Corporate banking services such as cash management, project financing, and advisory for mergers and acquisitions.
- Support for international trade and market expansion.
High Net Worth Clients:
- Personalized Private Banking services, including asset management, investment advisory, and estate planning.
- Access to exclusive investment products and opportunities.
- Special privileges and events for premium clients.

Detailed Description of First Abu Dhabi Bank (FAB)

First Abu Dhabi Bank (FAB) is the result of a merger between two of the UAE's largest banks, the National Bank of Abu Dhabi (NBAD) and the First Gulf Bank (FGB), which took place in 2017. This merger created the largest bank in the country and one of the most significant in the region. FAB provides a comprehensive range of financial services, including retail and corporate banking, investment solutions, and Private Banking services.

The bank actively adopts digital technologies, offering its clients innovative solutions such as online and mobile banking, making financial management simple and convenient. FAB has won numerous awards for the quality of its services, including the Best Bank in the UAE award from Euromoney in 2020.

History of First Abu Dhabi Bank (FAB)

FAB was established through the merger of two major UAE banks, NBAD and FGB, in 2017. The merger combined the strengths of both organizations, creating a powerful financial institution. Today, FAB is a leading financial organization offering innovative and personalized solutions to clients. The bank is dedicated to serving both individuals and businesses.

Contact Information for First Abu Dhabi Bank (FAB)

Head Office:
First Abu Dhabi Bank
Al Qurm – Business Park
P.O. Box 6316
Abu Dhabi, UAE
Branches in Dubai:
- Sheikh Zayed Road
- Dubai Mall
- Jumeirah
- Al Qusais
- Deira City Centre
- Ibn Battuta Mall
Phone:
+971 2 681 1511
Official Website:
www.bankfab.com

First Abu Dhabi Bank continues to strengthen its position on the international stage, offering innovative financial solutions that meet the diverse needs of its clients.

Abu Dhabi Commercial Bank (ADCB)

Abu Dhabi Commercial Bank (ADCB) is a local bank with a rich history that actively contributes to the development of the UAE. The bank offers a wide range of financial services and operates both locally and internationally.

Key Benefits of Abu Dhabi Commercial Bank (ADCB) for Different Client Groups

Individuals:
- Modern digital platforms, including mobile, online, and virtual banking.
- A wide variety of products, including savings and current accounts, credit cards, and mortgage loans.
- Exceptional customer service, ensuring minimal wait times in branches.
Business Clients:
- Comprehensive solutions for small and medium enterprises (SMEs), including business accounts, loans, and trade finance.
- Corporate banking services such as cash management and project financing.
- Support for international operations and trade.
High Net Worth Clients:
- Personalized Private Banking services, including asset management and investment advisory.
- Access to exclusive investment products and opportunities.
- Unique privileges and events for premium clients.

Detailed Description of Abu Dhabi Commercial Bank (ADCB)

Abu Dhabi Commercial Bank (ADCB) is one of the UAE's leading banks, with total assets exceeding $75 billion. The bank offers retail, commercial, Islamic banking, and investment management solutions through its various business segments. ADCB actively adopts innovative technologies, providing clients with convenient access to its services via mobile, online, and virtual platforms. The bank operates over 50 branches in the UAE, with more than 20 located in Dubai.

ADCB is renowned for its exceptional customer service, minimizing wait times and ensuring a seamless client experience. This makes ADCB a preferred choice for both private and corporate clients.

History of Abu Dhabi Commercial Bank (ADCB)

ADCB was established in 1985 through the merger of three banks: Emirates Commercial Bank, Federal Commercial Bank, and Khaleej Commercial Bank. The bank quickly grew to become the third-largest bank in the UAE by total assets. Today, ADCB serves both individuals and businesses, offering innovative financial solutions tailored to clients' needs.

Contact Information for Abu Dhabi Commercial Bank (ADCB)

Head Office:
Abu Dhabi Commercial Bank Building
Sheikh Zayed Street
P.O. Box 939
Abu Dhabi, UAE
Branches in Dubai:
- Deira
- Al Quoz
- Dubai Mall
- Dubai Silicon Oasis
Phone:
+971 2 6962222
Official Website:
www.adcb.com

ADCB continues to strengthen its market position by offering clients a wide range of services and products, convenient access to digital platforms, and outstanding customer service.

Dubai Islamic Bank (DIB)

Dubai Islamic Bank (DIB) is the largest Islamic bank in the UAE and one of the leading Shariah-compliant banks globally. Founded in 1975, DIB strictly adheres to the principles of Islamic banking, making it a benchmark for other Shariah-compliant financial institutions.

Key Benefits of Dubai Islamic Bank (DIB) for Different Client Groups

Individuals:
- Customized financial solutions compliant with Shariah law, including savings and current accounts, credit products, and investment services.
- Attractive profit rates based on Shariah-compliant investments.
- Account opening facilities for minors with no hidden or maintenance charges.
Business Clients:
- Specialized services for SMEs, including trade finance, project finance, and cash flow management.
- Corporate banking services such as deal structuring, investment products, and Islamic insurance (takaful).
- Programs to help businesses align with Shariah principles.
High Net Worth Clients:
- Personalized Private Banking services, including asset management and estate planning in compliance with Islamic law.
- Exclusive investment solutions and Shariah-compliant products for capital growth.
- Privileges for premium clients, including access to unique financial opportunities.

Detailed Description of Dubai Islamic Bank (DIB)

Dubai Islamic Bank (DIB) is the largest Islamic bank in the UAE and one of the most respected financial institutions in the region. The bank offers a wide range of Shariah-compliant products and services, including retail banking, corporate solutions, investment products, and takaful. DIB focuses on ensuring transparency, competitiveness, and adherence to Islamic financial principles.

With over 80 branches across the UAE, more than 30 of which are located in Dubai, DIB provides its customers with convenient access to services. Its innovative digital platforms and outstanding customer service make DIB a trusted choice for individuals and businesses alike.

History of Dubai Islamic Bank (DIB)

DIB was established in 1975 as the world’s first bank fully compliant with the principles of Islamic banking. Since its inception, the bank has grown significantly, setting standards for Shariah-compliant financial institutions and expanding its presence. Today, DIB offers a wide range of services aimed at both individual and corporate clients, continuing to lead the development of Islamic banking on a global scale.

Contact Information for Dubai Islamic Bank (DIB)

Head Office:
Dubai Islamic Bank
Al Maktoum Road, Deira
P.O. Box 1080
Dubai, UAE
Branches in Dubai:
- Dubai Mall
- Sheikh Zayed Road
- Al Quoz
Phone:
+971 4 207 5555
Official Website:
www.dib.ae

DIB continues to lead in the field of Islamic banking, offering clients innovative and personalized financial solutions that fully comply with Shariah law.

Mashreq Neo

Mashreq Neo is the first digital bank in the UAE, launched by Mashreq Bank, the oldest bank in the country. It is a completely branchless and paperless bank, focused on providing innovative digital solutions for modern customers.

Key Benefits of Mashreq Neo for Different Client Groups

Individuals:
- Fully digital account opening process without the need to visit a branch.
- Free international transfers through the Quick Remit feature, enabling money transfers to over 20 countries.
- Early bird discounts, cashback offers, and competitive exchange rates for expats.
Investors:
- Access to invest in global stocks and trade gold through a user-friendly mobile app.
- Advanced tools for portfolio analysis and management in real-time.
All Customers:
- Real-time account tracking, online payments, and personalized financial planning.
- Virtual chatbots and 24/7 customer support for maximum convenience.

Detailed Description of Mashreq Neo

Mashreq Neo is the first fully digital bank in the UAE, launched to meet the needs of customers who prefer online banking. It offers the full range of traditional banking services, including transfers, bill payments, and savings products, along with unique features such as Quick Remit for free international transfers.

The bank has gained recognition for its innovative mobile app, which provides real-time financial tracking, investment opportunities, and personalized financial advice. In 2020, Mashreq Neo was recognized as the most secure mobile banking app in the Middle East by World Finance.

History of Mashreq Neo

Mashreq Neo was launched in 2017 as a division of Mashreq Bank, the oldest bank in the UAE, founded in 1967. This marked a significant step forward in the digital transformation of Mashreq Bank, aimed at creating a fully digital banking platform tailored to the needs of young, tech-savvy customers.

Contact Information for Mashreq Neo

Head Office:
Mashreq Bank Headquarters
Al Ghurair City
P.O. Box 1250
Dubai, UAE
Phone:
+971 4 424 4444
Official Website:
www.mashreqneo.com

Mashreq Neo continues to grow, providing innovative and convenient solutions for customers seeking digital and technologically advanced banking services.

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